Buyer
How to Quickly Find the Best “Hot Deals” for You
✅ Finding the most suitable products on GamsGo Marketplace requires filtering based on several key factors. Here are some practical tips to help you quickly discover your ideal item: 1.Check the Clarity of Product Titles and Descriptions 📝 Clear and concise titles: Make sure the product title is simple, direct, and clearly conveys the core content. Avoid vague or ambiguous titles that might mislead you. Comprehensive descriptions: The product description should clearly explSome readersGamsGo DealShield (Buying Protection Program)
What is GamsGo DealShield? GamsGo DealShield ensures that every transaction on the marketplace is completely safe and legitimate, protecting buyers from potential scams or dishonest sellers. GamsGo takes full responsibility for the entire trading process, guaranteeing that buyers are covered in case a seller fails to deliver their item or sends something different from what was originally listed. How It Works GamsGo securely holds the seller’s payment until you receive yourFew readersGamsGo Marketplace Purchase Process
1. Select Your Product and Place an Order 🛒 The first step in making a purchase is choosing the product that best suits your needs. GamsGo Marketplace offers a wide variety of products and services for you to choose from. When selecting a product, consider the following tips: Choose products with a longer warranty period 🛠️ Make sure the product title and description are clear and accurate 📋 Select sellers with high ratings and positive reviews ⭐ Ensure the productFew readersHow Do I Request a Refund? Explanation of Refund Amounts
First, refunds must meet the eligible refund conditions. For details, please refer to 👉 “Under What Circumstances Can I Request a Refund?” If the refund conditions are met, we recommend that buyers first communicate clearly with the seller, explaining the issue and the reason for the refund. Once an agreement is reached, you can initiate an After-Sales → Request Refund.Few readersWhat's the Difference Between Marketplace and Direct GamsGo?
At GamsGo, we offer two shopping modes for users to choose from: Marketplace and Direct GamsGo. You can select the most suitable one based on your personal needs and preferences. 1. Direct GamsGo 🏢 The Direct GamsGo model is managed and operated directly by GamsGo. All products under this model are sold by GamsGo itself, ensuring a more reliable and stable shopping experience between users and GamsGo. Features: High Security 🔒 – GamsGo directly provides all prFew readersUnder What Circumstances Can I Request a Refund?
1. Situations Eligible for a Refund ✅ All sales on the platform are final, unless one of the following occurs: 1.1 The buyer did not successfully receive the product within the delivery period promised by the seller. 1.2 The product received by the buyer does not match the description. 1.3 Any issues related to usage or functionality arise within the warranty period, allowing the buyer to request a refund through after-sales service at any time. 2. Situations NotFew readersHow Does GamsGo Protect Buyers' Funds?
At GamsGo Marketplace, we place great importance on protecting buyers' rights and have implemented multiple measures to ensure the safety of your money. 1. Secure Payment Channels 🔐 We use certified and trusted payment platforms to ensure all transactions are encrypted, keeping your payment information safe and protected. 2. Seller Verification and Product Supervision 🛡️ Seller Qualification Review: Before joining the platform, every seller must undergo identity and qualifFew readersHow to Identify Fraud or Scams When Communicating with Sellers?
Your safety and information protection are our top priorities on our trading platform. To help you communicate more safely with sellers, please review the following tips. 1. Do Not Share Personal Information ❌ You do not need to provide any sensitive information to resolve issues with a seller. If a seller asks for privacy information unrelated to the product, such as your conversation history with platform support, carefully assess the request and refuse immediately. If a sellFew readersWhat Fees Do Buyers Need to Pay?
On GamsGo Marketplace, in addition to the price of the product itself, buyers are also required to pay certain order payment fees. These fees mainly include the following two types: Payment Fee 💳 Every order will incur a payment fee, which is a basic fee for GamsGo. It is primarily used to cover transaction processing and payment gateway costs, ensuring that each transaction goes smoothly. The breakdown of the payment fee is as follows: Fee percentage: 4.9% of the order amount. FixedFew readersWhat Should I Do If There’s a Problem With My Order?
We understand that encountering issues with your order can be inconvenient. Here are a few recommended steps to help you resolve the problem: 1. Contact the Seller First 🤝 If you experience any issue with your order, we strongly recommend contacting the seller first, as they are the primary point of contact for resolving such matters. Most sellers are committed to providing excellent customer service and can often resolve issues quickly and efficiently. Reaching out directly gives themFew readersThe Seller Didn't Complete the Transaction Within the Promised Time. What Should I Do?
We recommend that you first reach out to the seller to confirm the situation. For subscription/resource-based products, brief delays may occasionally occur due to limited availability, time-zone differences, or account setup requirements. This is normal. We understand your expectations, and we kindly ask for your patience and understanding. In most cases, sellers will complete delivery as soon as possible. Please stay patient and maintain good communication with the seller. If the seller doesFew readersHow to Contact the Seller?
How to Contact the Seller? Important: Any communication or transactions made outside of Gamsgo.com are not protected by the platform. As a buyer, once your order is completed, you can start a chat with the seller through the following path: Orders → Marketplace Seller → Click the chat icon next to the seller’s nameFew readersWhat is Direct Top-Up and how does it work?
What is a Direct Top-Up？ Direct Top-Up is a service provided by GamsGo through its official compliance direct top-up channel to directly recharge in-game currency or items (such as Primogems in Genshin, Diamonds in Free Fire, weekly/monthly cards/passes in Mobile Legends, etc.) to your account . Unlike purchasing gift cards or redeem codes, direct recharge is based on the unique player identifier (such as UID/Player ID) you provided, and will directly deliver the correspondiFew readersReview Posting Guidelines
To maintain a fair, authentic, and healthy trading environment — and to protect the legitimate rights of both buyers and sellers — the platform has established the following rules for posting buyer reviews. Please make sure to follow these guidelines when leaving your feedback: 1.Maintain a positive online environment and build a trustworthy review ecosystem Provide valuable insights to help other buyers make informed decisions. Write reviews based on your actual shopping experienceFew readersThe Digital Product I Purchased Doesn't Work or Has Stopped Running. What Should I Do?
If your purchased digital product is invalid or not functioning properly, let’s try a few troubleshooting steps first: ✅ Double-check that you are logging in on the correct platform. Digital products are designed for specific platforms (for example, Netflix or Prime Video). You can find the corresponding platform name and more details on each product’s dedicated page. ✅ Verify your account information and copy it correctly. Sometimes, incorrect login details may result fromFew readersHow to Receive Notifications in Time
To make sure you never miss any important messages on GamsGo Marketplace, both buyers and sellers should enable browser notifications.Follow the steps below to turn them on: Enable Notifications from the Message Page On the GamsGo “Seller Center” page, click the “Message” icon to enter the messaging interface. If notifications are not yet enabled, you will see a reminder icon.Click the bell icon in the upper-right corner, then select “Turn On Notifications.” (httFew readersWhat Is the Warranty Period?
The warranty period refers to the time during which the platform provides after-sales protection for your order. During this time, your payment is temporarily held by the platform, and the seller has not yet fully received the funds. This allows the platform to offer timely and effective support whenever needed — meaning you remain fully protected throughout the warranty period. We recommend choosing products or services with a longer warranty period, as this gives you more time to test andFew readersWhy Isn't My Review Displayed?
To ensure the authenticity and fairness of reviews and to protect the legitimate rights and interests of both buyers and sellers, GamsGo enforces strict standards for review display. If your review hasn’t been shown yet, it may be due to one of the following reasons: 🕒 After-sales period: To protect both parties’ rights, reviews made during the after-sales process are temporarily hidden. Once the after-sales process is completed, your review will be displayed normally. 🧾 RevieFew readersBefore I Receive My Purchased Item, Should I Click “Confirm Receipt”?
Answer: No ❌ To protect your consumer rights, please click “Confirm Receipt” only after you have verified that your order is correct. If you have not yet received the item, or have not confirmed that the item is correct and functioning properly, please do not click “Confirm Receipt” for now. Once you have received the product and verified that it is accurate and in good working condition, you may then click “Confirm Receipt.” After confirmation, your order willFew readersWhy Should You Leave a Review for Sellers?
💬 At GamsGo Marketplace, we encourage every buyer to share feedback after purchasing and using a product. Your reviews provide valuable insights for other buyers and help maintain a transparent, trustworthy marketplace. 1. Enhance Transaction Transparency 🔍 Reviews offer genuine shopping experiences and insights into seller performance. By reading other buyers’ feedback, you can better understand important factors such as product quality, seller attitude, and shipping speed — helping yFew readersWhat Should I Do If the Item I Want Isn't Available?
1. Check for Product Updates Regularly 🔄 The item you're looking for may be temporarily out of stock. New products or restocks can appear at any time. We recommend logging in and checking back regularly so you don’t miss out on the item you want. 2. Look for Similar or Alternative Products 🔍 If you can't find an exact match for what you need, consider choosing a similar product with comparable features or style. By comparing product descriptions, prices, and reviews, you might discovFew readersGamsGo Marketplace Refund Policy
GamsGo Marketplace and GamsGo Direct have different refund policies. Please note that GamsGo will make the final refund decision based on this policy only when both parties are unable to reach an agreement. When you purchase an Offer from a Marketplace seller, you may contact the seller at any time during the Warranty Period to request an Issue. GamsGo also recommends resolving the problem through communication with the seller first. However, if the Order has been completed as described, theFew readers
Seller
Digital Subscription Account Warranty Policy
To ensure buyers’ transaction safety and user experience, all digital subscription account orders automatically include a free warranty period. During the warranty period, if the account experiences any abnormal issues or becomes unusable, you may open a dispute and submit relevant evidence to request a refund or after-sales assistance. I. Warranty Duration The warranty duration depends on the validity period of the account sold and the nature of the product. For 30-day digital subscrFew readersWhy Do You Need to Complete Identity Verification Before Selling on GamsGo?
Account Verification — Ensuring Safe and Reliable Dealing ccount verification ensures safer and more reliable transactions. Thousands of users have already verified their GamsGo accounts, freely and safely buying and selling various digital goods and services on the platform. To ensure every user can enjoy a fair and trustworthy trading environment, the system may require you to provide identification documents or credit card information for identity verification.Few readersMust-Read Product Description Guide for Top Sellers
Want your product detail page to look more professional and attract more buyers? Use the template below as-is to clearly convey key info and reduce after-sales back-and-forth. Help buyers understand, trust, and place an order in 10 seconds. I. Ensure Your Selections Are 100% Accurate Use this section to state region limits, account requirements, and usage rules. Be sure to select correctly: ⏱️ Product duration (e.g., 1 month, 2 months) 🧩 Plan type 🌍 Available regions/countries:Make sure the rFew readersKeyword Rules FAQ
1. Why Did GamsGo Create Keyword Rules? Our goal is to help buyers quickly find the products they want while enabling sellers to reach the right audience more effectively. However, as the platform grew, we noticed some sellers were misusing keywords — adding random symbols, deliberate misspellings, or irrelevant tags. These actions clutter search results and hurt both buyer trust and overall user experience. To maintain a fair, clean, and trustworthy marketplace, GamsGo has established clFew readersGamsGo Seller Terms and Conditions
Article 1. Registration and Identity Verification 1.1 Seller Eligibility Sellers must be individuals with full legal capacity in their respective jurisdictions and must not be residents of any sanctioned countries or regions. Sellers may be natural persons or legally registered companies and are required to provide valid identification or corporate registration documents. 1.2 Identity Verification (KYC) and Compliance Review Sellers must complete the platform’s real-name verification (KYC)Few readersRules for Sellers of Digital Subscription Products
I. Listing Rules 1. Clear and accurate product descriptions Product listings must include clear, accurate, and concise information, including: product name, duration of use, delivery method, regional/account restrictions, and any other details buyers need to know. Exaggerated claims, false statements, or irrelevant information are prohibited. Any manipulation or misrepresentation in violation of this rule may result in account suspension. 2. No duplicate listings Sellers may notFew readersGamsGo DealShield (Seller Protection Program)
What is GamsGo DealShield? GamsGo DealShield is a protection system designed to safeguard all sellers against fraud and chargebacks. GamsGo takes full responsibility for the security and payment process throughout every transaction, ensuring that all trades are conducted in a protected environment. All DealShield features are completely free of charge and automatically apply to every transaction. If any fraudulent payments or chargeback disputes occur, GamsGo guarantees that selleFew readersHow to withdraw funds from GamsGo? What withdrawal methods does GamsGo support?
How to withdraw funds from GamsGo? Open Seller Center → Wallet, Withdrawable Amount shows all the amounts you can currently withdraw. Click Withdraw to initiate a withdrawal request. Before making the first withdrawal, you need to add Merchant Withdrawal Account. SelFew readersHow to Apply to Become an Individual Seller on GamsGo
GamsGo has a massive buyer base that helps sellers quickly reach global users. The seller center is simple and clear, supporting multi-language display, making listing and management more efficient. The platform has a secure transaction system, providing order escrow and fund protection mechanisms, as well as supporting multiple withdrawal methods. GamsGo is dedicated to creating a fair and trustworthy digital trading environment. With its strong brand reputation and authentic review system, youFew readersWhen Will Sellers Receive Their Deposit?
At GamsGo, we are committed to ensuring that every transaction is fair and secure. We follow strict procedures to protect the interests of both buyers and sellers. For products with a warranty period, the seller’s payment will only be fully released after the warranty period has ended. This ensures that buyers have sufficient time for afFew readersWhat Fees Does GamsGo Charge During Product Sales?
To provide merchants with a stable, secure, and efficient trading environment, and to continuously optimize the platform experience, GamsGo charges a commission based on the type of product. The commission is deducted from successful orders and is calculated only after the transaction is completed. Through reasonable fee settings, we can continuously invest resources in: ✅ Risk control ✅ Payment and settlement system maintenance ✅ Marketing and user growth initiatives ✅ Continuous upFew readersI don’t agree with the buyer’s review — can it be deleted?
Answer: ❌ No, it cannot be deleted. The review system serves as an essential bridge between buyers and sellers, forming the core of a safe, transparent, and trustworthy trading environment. Each review reflects a genuine shopping experience. It not only helps other buyers make more informed decisions but also provides valuable insights for sellers to continuously improve their products and services. To maintain a fair and credible review environment together, we have established the followFew readersHow to Receive Notifications in Time.
To make sure you never miss any important messages on GamsGo Marketplace, both buyers and sellers should enable browser notifications.Follow the steps below to turn them on: Enable Notifications from the Message Page On the GamsGo “Seller Center” page, click the “Message” icon to enter the messaging interface. If notifications are not yet enabled, you will see a reminder icon.Click the bell icon in the upper-right corner, then select “Turn On Notifications.” (httFew readersGamsGo Marketplace Refund Policy.
GamsGo Marketplace and GamsGo Direct have different refund policies. Please note that GamsGo will make the final refund decision based on this policy only when both parties are unable to reach an agreement. When you purchase an Offer from a Marketplace seller, you may contact the seller at any time during the Warranty Period to request an Issue. GamsGo also recommends resolving the problem through communication with the seller first. However, if the Order has been completed as described, theFew readersGamsGo Marketplace Seller Offer Upload Guidelines
I. Purpose To improve the quality of Offer information, reduce disputes, and increase the success rate of transactions, GamsGo establishes the following unified guidelines for all sellers when creating titles, descriptions, and setting prices. GamsGo currently supports two main Types: Digital Subscriptions and Game Accounts. The delivery method must be the seller providing the buyer with a ready-to-use account and password. When a product is delivered through a family-group invitation,Few readers