I don’t agree with the buyer’s review — can it be deleted?

Answer: ❌ No, it cannot be deleted.

The review system serves as an essential bridge between buyers and sellers, forming the core of a safe, transparent, and trustworthy trading environment.

Each review reflects a genuine shopping experience. It not only helps other buyers make more informed decisions but also provides valuable insights for sellers to continuously improve their products and services.

To maintain a fair and credible review environment together, we have established the following review mechanisms:

• System Review

When a buyer submits a review, the platform’s system first conducts an automatic screening to detect any abnormal or prohibited content, ensuring fairness and authenticity.

• Manual Review

If a seller believes a review violates the platform’s Review Posting Guidelines, they may submit a feedback request for manual review. Once verified as a violation, the platform will hide or remove the review accordingly.

For more details, please refer to the Review Posting Guidelines.

Updated on: 10/11/2025