【Refund】How to apply for a refund
Hello, Thank you for your patience. We understand your concerns and questions. We recommend that you reach out to our online customer service, for any issues during your usage. We will actively assist you, and most problems can be resolved quickly. To apply for a refund, please follow these steps: Log in to our official website using your personal email: https://www.gamsgo.com/ (https://storage.crisp.chat/users/helpdesk/website/9a0c3605Few readers【PAYMENT】Troubleshooting Payment Errors
Steps to Resolve and Get Support If you encounter an error code popup during payment, please try the following steps: Check your payment method: Ensure your payment method (e.g., credit card, bank account) is valid and has sufficient funds. Refresh the page or switch browsers: Try refreshing the page or using a different browser to complete the payment. Clear browser cache: Clear your browser's cache and cookies, then attempt the payment again. CFew readers【Renew】How to renew my subscription
How to renew my subscription Click the "renew now" button on your subscription interface Select the time you need to extend and click "Go to payment" Select the payment method you can use. Fill in the relevant payment information and wait for the payment to be successful Your time will be extended accordingly Warm tips If you don't have a renewal button, it means your current subscription type does not support renewal. If the renewal is unsuccessful, please contact ouFew readers【PAYMENT】Purchase limit reached
Hello, While we primarily serve GamsGo users, there is a limit on the number of subscriptions you can purchase of the same type. If you need more, please contact our online customer service to apply. We will adjust your purchase limit based on your credit level. Thank you for your understanding! Best regards, The GamsGo TeamFew readers【PAYMENT】The payment was successful but the subscription was not received
The product you purchased is currently out of stock, and the product you purchased is a pre-sale product. I t is expected to take about 24-48 hours for delivery. If you still do not receive the subscription after 48 hours, please contact our online customer service.Few readers【PAYMENT】I successfully paid with local offline payment method but did not receive the subscription
You are using your local offline payment method, which is relatively slow. We need 3-7 days to receive your money. The system will automatically send you subscription information after receiving your money. If you have not received your subscription after 7 days, please contact our online customer service.Few readers【PAYPAL】Need use paypal
Dear friend, we do not support PayPal payment method, I am very sorry. But you can use AliExpress payment method to pay, and you can also try to use Bitcoin payment method or other credit card payment methods. Please rest assured that gamsgo will provide you with the best quality service. please contact our online customer service to get the AliExpress store address.Few readers