【PAYMENT】Troubleshooting Payment Errors

Steps to Resolve and Get Support

If you encounter an error code popup during payment, please try the following steps:

Check your payment method: Ensure your payment method (e.g., credit card, bank account) is valid and has sufficient funds.


Refresh the page or switch browsers: Try refreshing the page or using a different browser to complete the payment.


Clear browser cache: Clear your browser's cache and cookies, then attempt the payment again.


Check your internet connection: Make sure your internet connection is stable to avoid payment interruptions.


Try a different payment method: If possible, try using a different payment method.


If the issue persists, please contact our online customer service.

We apologize for the inconvenience and appreciate your understanding.

Best regards,
The GamsGo Team

Updated on: 18/02/2025