[Netflix] How to Restart Your TV Router / Reboot Your Home Network

When you need to physically disconnect power to reset your network devices, the steps will vary depending on your home network device configuration. Here is a basic guide to help you understand how to proceed if you have only a modem, only a router, or both.

Difference between Modem (left) and Router (right)

If You Only Have a Router (Gateway):

In some cases, the modem's functionality may have been integrated into a router. This type of device is often referred to as a gateway or a modem-router combo device, and it handles both the connection to the internet and the management of local network traffic.

Operation Steps:

Step 1: Disconnect the power cable from the back of your router or press the power button to turn off the router.

Step 2: Wait for 5 minutes. This cooldown period allows all residual power to drain from the device, ensuring a complete restart.

Step 3: Reconnect the power cable to the back of the router or press the power button to restart the router.

Step 4: Allow time for the device to reboot. This might take between 3 to 10 minutes. Most devices have an indicator light that will blink or change color to show the status of the device.

For a detailed tutorial, refer to the video: https://www.youtube.com/watch?v=HlBD8QUse2Q### If You Only Have a Modem:

In some home networks, there may be only a modem without a separate router device. This modem usually also serves the functions of a router, meaning it not only connects to the internet but also manages your home Local Area Network (LAN).

Operation Steps:

Step 1: Disconnect the power cable from the back of your modem or press the power button to turn off the modem.

If You Have Both a Modem and a Router:

When your network configuration includes both a separate modem and a router, the correct reboot sequence is very important to ensure the devices can sync correctly and reconnect.

Operation Steps:

Step 1: First, disconnect the power supply from the modem by unplugging the power cord. (See above if you only have a modem)

Step 2: Then, disconnect the power supply from the router by unplugging the power cord. (See above if you only have a router)

Step 3: Wait at least 5 minutes to allow all devices to completely discharge.

Step 4: First, reconnect the power supply to the modem by plugging back the power cord, and wait for the device to fully start up, usually indicated by the status lights.

Step 5: Then, reconnect the power supply to the router by plugging back the power cord.

Step 6: Wait for the router to reboot; this might also take a few minutes. Wait until the router's indicator lights show that it is functioning normally and connected to the modem.

By following these steps, you can ensure that your network devices are correctly restarted after a power outage and restore normal network connections.

For a detailed tutorial, refer to the video: https://www.youtube.com/watch?v=HlBD8QUse2Q

You can also read: How do I change my IP if I am using a public network?

More Solutions: When Your Device Displays 'Not Part of Your Netflix Household

If you are still unable to obtain a verification connection after restarting your Wi-Fi router/gateway/modem, this may be due to your provider assigning you a fixed IP. Please contact your provider to change your IP address.

If you are on the Orange network:

https://espace-client.orange.fr/ > Customer Area/Internet and Landline > Your livebox > Renew your IP address (bottom left)

If you are on the Movistar network:

You access the gateway, 192.168.1.1 with your password, and you get the Movistar menu, click on advanced options and say accept, then in Management>Configuration, you get a Reboot option, so you click on it and the password is changed. Public IP, solved!

If you are on the Vodafone network:

You need to contact your provider to change your IP for you.

Updated on: 24/05/2024

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