How to Remove Your Profile PIN

If you want to remove the PIN from your profile and disable access restrictions, follow these steps:

Step 1: Access the Edit Profile Page

1. Log in to your Max subscription.
   
2. On the profile selection screen, locate the profile with the lock icon (🔒).
   
3. Click Edit to enter the profile editing mode.
   
4. Click the **pencil icon **at the bottom right of your profile to open the settings.

Step 2: Disable the Profile PIN

1. In the Edit Profile interface, find the Profile PIN setting.
   
2. Click the toggle switch to turn it off and unlock the profile.
   
3. You will be prompted to enter your account password.
   
4. After entering the password, click Save to confirm.
   
5. A message will appear at the bottom of the page confirming that "The profile is now unlocked."

Step 3: Confirmation

Once the process is complete, you will see a message confirming that your profile PIN has been removed. Now, your profile no longer requires a PIN for access.
If you have other questions or any suggestions for our services, please feel free to contact online customer service, we will serve you wholeheartedly!

Updated on: 27/02/2025