> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.gamsgo.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# 【Youtube】What can I do if I receive an email indicating that I don't have access to YouTube Premium?


### If you receive an email indicating that you don't have access to YouTube Premium,

### or if you notice that your YouTube icon has changed during use.

![](https://storage.crisp.chat/users/helpdesk/website/9a0c36055ef7a800/ppppp12_1qb6p82.png)

| Please [contact online customer service](https://www.gamsgo.com/LiveChat) and provide your order number.