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# 【Netflix】 How to Fix "This Device Is Not Part of This Netflix Household" Issue


### If your TV or device shows the message "This device is not part of this account's Netflix household," follow these steps to regain access:
![](https://storage.crisp.chat/users/helpdesk/website/9a0c36055ef7a800/1nfenverify2in1_10paqf.png)
---

### A. Only the "Update Netflix Household" button is displayed

1. **Click “Update Netflix Household”**

On the prompt page, select the **“Update Netflix Household”** button and continue by choosing **“Update my Netflix household”** on the next page.

2. **Click “Send Email”**

Select the **“Send Email”** button, and Netflix will send a verification email to your registered email address.

3. **Visit GamsGo**

* Log in to your GamsGo account and go to **Subscription > Netflix**.
* Click **“Click to get link”**. This process may take 1-3 minutes.

4. **Open the Link to View the Verification Code**

* Once you receive the link, click **“Open the link to view the verification code”**.
* If the verification step is not requested, you can skip this.

5. **Complete the Update for Your Netflix Household**

* Go back to the Netflix page and click **“Update your Netflix household”**.
* After updating, your device will regain access.
---

### B.  If You See the “I’m Traveling” or “Watch Temporarily” Button

1. **Select “I’m Traveling” or “Watch Temporarily”**

On the prompt screen, choose either **“I’m Traveling”** or **“Watch Temporarily”** to proceed.

2. **Click the “Send Email” Button**

On your device, select **“Send Email”**. A temporary access code will be sent to your email.

3. **Visit GamsGo**

* Log in to your GamsGo account and go to **Subscription > Netflix**.
* Click **“Click to get link”**. This process may take 1-3 minutes.

4. **Retrieve and Enter the Verification Code**

If you receive a code, enter it directly into your device to restore access.

5. **Complete the Verification and Update Your Netflix Household**

* Use the provided link on the Netflix page and input the verification code to complete the setup.
* Ensure your device is successfully added to the Netflix household.
---

# Still unable to obtain the verification link after following the process?

### Try these two methods:

###### Change networks (Suggested✅)

* Log out of your account
* Restart the TV router (you will get a new IP address) [(How to restart the router/networks?)](https://help.gamsgo.com/en/article/netflixhow-to-restart-your-tv-router-reboot-your-home-network-sh6krj/)
* Log in again

###### Or change devices

||| Each device can obtain the link a maximum of 4 times within 24 hours
###### 😊Then try to obtain the verification link again.

On you Netflix: Click 'I'm Traveling' or 'Watch Temporarily' > 'Send email'

||| If these methods still do not work, please temporarily use a web browser to log in and watch, and attempt to retrieve the verification link again after 24 hours.
---

# Is your device indicating that you can no longer request codes?

Please request the code again after changing devices, as each device can obtain the link a maximum of four times within 24 hours.

||| If you still cannot obtain it, you can temporarily use a web browser to log in and watch.