I received the message: {Login method not set for 8-digit backup code/incorrect 8-digit backup code} — What should I do?
We ran into an issue while trying to log into your Google account — the backup code you submitted didn’t work. To help you complete your recharge smoothly, here are a few common things to check:
🔍 Make sure 2-Step Verification is turned on
Backup codes only work if 2-Step Verification is enabled on your Google account.
To check:
👉 Go to https://myaccount.google.com/security
Look for the 2-Step Verification section and confirm that it’s turned on.
If it’s not enabled, follow the instructions on the page to set it up, then resubmit your backup code.
🔍 Double-check the backup code you submitted
You can review the backup code you provided by following this path:
GamsGo Subscription Page > YouTube > Modify Info > Edit > Account Info > Click "Next" > Check the backup code
Please make sure:
- The code is exactly 8 digits
- There are no typos, extra spaces, or formatting issues
- The code hasn’t already been used (each backup code can only be used once)
👉 If you notice a mistake, please correct it and resubmit the form.
If the code looks correct but still isn’t working, it may have expired — see below for how to refresh it.
🔁 Refresh your backup codes and get a new one
Backup codes can expire or become invalid after being used. Here’s how to generate a new set:
- Open your browser and go to:
👉 https://myaccount.google.com/signinoptions/two-step-verification
- Sign in to your Google account
- Find the Backup Codes section
- Tap the refresh icon (a circular arrow) to generate a new set of backup codes
- Go back to the GamsGo subscription page and resubmit your account info along with a new backup code
Updated on: 08/07/2025
Thank you!